Public Information Services

UNDIP provides various services to support students, ranging from scholarships, counseling, online lectures, to international opportunities, collaborations, and student organization activities.

Public Information Services

The Faculty of Engineering at Diponegoro University is committed to providing fast, accurate, and transparent access to information for the entire community. We believe that information transparency is a crucial pillar in realizing accountable and trustworthy higher education governance.

Periodic Public Information includes:

  1. Information related to Public Agencies;
  2. Information regarding the activities and performance of relevant Public Agencies;
  3. Information regarding financial reports; and/or
  4. Other information regulated by laws and regulations.
    • Department Profile
    • Department Vision and Mission
    • Department Address and Contact
    • Department Leadership Profile
  1. A list of all Public Information under its control, excluding exempted information;
  2. The results of Public Agency decisions and their considerations;
  3. All existing policies and supporting documents;
  4. Project work plans, including estimates of the Public Agency’s annual expenditures;
  5. Public Agency agreements with third parties;
  6. Information and policies presented by Public Officials in meetings open to the public;
  7. Public Agency employee work procedures related to public services; and/or reports regarding Public Information access services as regulated in this Law.

In order to uphold the principle of public information transparency, as mandated by Law Number 14 of 2008 concerning Public Information Transparency, Diponegoro University (UNDIP) has issued a Decree (SK) on the UNDIP Public Information List.

This document lists information that must be provided and announced periodically, as well as information that is available at all times by UNDIP, to support transparency and accountability in the management of public universities.

Document
  • Title: Decree on the 2025 Public Information Registration of Diponegoro University

  • Download the Decree on the 2025 Public Information Registration of Diponegoro University (PDF)

Information Request Form
This online form is provided as a means for students, lecturers, and administrative staff to submit complaints, suggestions, or feedback regarding academic and non-academic services within the faculty. We are committed to following up on every complaint.

Complaints Service

Welcome to the Complaints Service of the Department of Industrial Engineering, Diponegoro University. This form is provided as a means for students, lecturers, and educational staff to submit complaints, suggestions, or feedback regarding academic and non-academic services within the faculty. We are committed to following up on every complaint. Please complete the form clearly and completely. Thank you for your participation.

Service Information

Service Announcement As part of our commitment to providing excellent public services, the Faculty of Engineering, Diponegoro University has established a Service Announcement as a guideline and a joint promise for all service providers. Through this announcement, we are committed to providing services in a professional, transparent, fast, accurate, and with integrity, in order to achieve the satisfaction and trust of service users.

Service Hours

Service Hours

  • Monday – Thursday: 07.30 – 16.00 WIB

  • Friday: 07.30 – 16.30 WIB

Recess Hours

  • Monday – Thursday: 12.00 – 13.00 WIB

  • Friday: 11.30 – 13.00 WIB

Office Closed Days: Saturday, Sunday, and National Holidays

We are ready to serve you wholeheartedly according to our established schedule. Please ensure your visit falls within operating hours to ensure smooth service.